Kenya's national telemedicine referral platform — connecting county hospitals directly to KNH specialist clinicians for remote case review, teleconsultation, and guided referral management.
County clinician submits a secure referral with clinical summary, investigations, and patient consent captured at source.
The platform auto-triages by priority — emergency, priority, or routine — and routes to the appropriate KNH specialist.
KNH specialist reviews case notes, imaging, and lab results remotely. Video consultation scheduled if needed.
Specialist issues a recommendation: manage at county, teleconsult, physical referral, or request further information.
Designed with county health teams and KNH specialists — not a generic video call tool, but a structured clinical workflow platform.
Standardised digital referral forms capturing clinical summary, investigations, diagnosis, and patient consent — replacing paper referral letters.
Encrypted video consultations between county clinicians and KNH specialists, with shared file viewing, chat, and real-time clinical note capture.
Submit X-rays, CT scans, ultrasounds, and MRI images for remote radiologist review. DICOM and standard formats supported.
Automatic case prioritisation — emergency, priority, and routine SLAs enforced. On-call specialists notified instantly for emergency cases.
County-level referral volumes, specialist turnaround times, outcome tracking, and monthly performance dashboards for facility managers.
Role-based access, full audit logs, consent tracking per case, and Ministry of Health data governance compliance built into every workflow.
Before this platform, I would write a paper referral and not know if the patient was seen or what specialist advice was given. Now I get a response within hours and the patient stays with me unless they truly need to travel.
The tele-radiology module has been a game changer. I can get CT and MRI reads from KNH radiologists on the same day. For a facility like ours, that used to take weeks through the physical referral system.
As a neurologist at KNH, I can now review emergency cases from Garissa or Turkana within the hour. The structured referral form means I get the clinical information I need to give a real recommendation, not just a vague response.
Access the platform now or contact the KNH telemedicine coordination team to onboard your county hospital.
Access Platform → Contact the team